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Email 內容如下: Post Hotel3/1/2016, 7:36 PM Hello Dear Guest, we experienced a lot of technical difficulties in regards to “ Deluxe rooms being sold at lowered rates than anticipated” Unfortunately we will need to : 1)accommodate you to a private room with a shared bathroom We apologize for the inconvenience and bear with us for the technical difficulties. 收到真的很生氣,二月中就訂好了,現在才突然改了共用衛浴的房型,也沒有退差價。 現在訂房的價錢和兩月中比,幾乎每間旅館都漲了不少,要再找到能接受的價錢真是難上加難,真是苦惱! 請問有可以客訴的管道嗎?