3116459 Dear～ The mass cancellation of flights due to the spread of COVID-19 has led to a significant increase in the number of requests we are receiving. For your piece of mind, we inform you that your request is registered on our system and will be handled by one of agents as soon as possible. Given the high number of requests, we are giving priority to those with upcoming reservations. We would appreciate it if you did not contact again. This would only increase our workload and delay pending operations. We will get back to you through this same channel as soon as we have news for you. We thank you very much for your collaboration and apologise for any inconvenience this may cause. Travel2be.com (http://travel2be.com/)