剛才才知道有包友因為懷孕退票成功~我還沒去詢問~本來是打算認賠的~想請教是懷孕本人才能退票~還是同行人也可以退票~先了解一下案例~再去跟宿霧和亞航溝通看看~買了幾次廉航~第一次吃到羹~知道總有一天會遇到的~所以不會太在意~試著退看看~不行就算了~多個經驗也好

我幫同行的朋友買的機票 朋友的父母住院 短期可能無法出遊 我電話問過客服 因為不是搭乘者本人 機會不大 改期 需補上更改費及票差 除了直接放棄再來就更名換人搭 剛寫了mail 盡力試試 畢竟廉航的價格與服務與傳航不同 遊戲規則是不同

捷星的經驗是本人有醫生出具的證明不宜搭機證明,並且出具證明直系親屬關係的孩童,扣除手續費其他全額退刷到信用卡,供你參考

英文很爛~用翻譯翻得實在不是很懂~是說我附上醫生證明就可以退到我的亞航帳戶~90天內要用完是嗎~肯請大大幫忙看看 Dear Valued Customer, Greetings from AirAsia. With regards to your request for booking number <N942KC>, kindly be informed we are unable to process the refund. As per our Term and Condition once booking is confirm there is no cancellation and payment made are not refundable. Guest are entittle to claim for airport tax refund if their boarding status are stated as "no show" for their flight. However, as a good will of gesture if guest unable to travel due to medical reason we only able to offer a credit shell with cancellation fee. Note: You must utilize the credit shell amount within 90 days or 3 months from the credit shell date issue but the flight date can be anytime. Once expired, it will be locked by the system and it is not extendable. The credit shell are applicable for all AK,FD,QZ flights. It is transferable to any family members or friends. In regards to your inquiry as due to medical reasons you are responsible to provide us with the relevant doctors letter and kindly provide us with a clear copy so that we may clarify. Also please be informed that we do not accept medical reports/certificates/lab reports/discharge summary. We will appreciate it if you can provide us a doctor's letter with the following details: 1) Hospital/Clinic's Letterhead 2) Official stamp of Attending Physician 3) Medical Condition 4) Recovery period and unfit to fly till when 5) Signature of Attending Physician To process the credit shell you need to be a Air Asia member. Please sign in at www.airasia.com once you have registered you will get a ten digit number. Kindly provide us the member i.d.number together with all the supporting document via our E-Form at http://www.airasia.com/my/en/e-form.page. Should you have further inquiries, please refer to our website by following this link: http://www.airasia.com> select country > select language > Help & Info > Contact Us Thank you for your cooperation and we seek to serve you better in the future.

Note: You must utilize the credit shell amount within 90 days or 3 months from the credit shell date issue but the flight date can be anytime. Once expired, it will be locked by the system and it is not extendable. The credit shell are applicable for all AK,FD,QZ flights. It is transferable to any family members or friends. 也可以轉讓給其他人用~~