分類標籤：SERVQUAL 所有文章
SERVQUAL scale
發布時間: 2021-12-04A review of twenty years of SERVQUAL research | Emerald Insight2009年7月3日 · Th...
SERVQUAL questionnaire
發布時間: 2021-12-04(PDF) Measuring Service Quality: Perceptions of Employees2019年6月7日 · Mauritiu...
SERVQUAL model
發布時間: 2021-12-04The impact of e-service quality and customer satisfaction on ... - NCBI2019年1...
Internet banking service quality e customer satisfaction and loyalty: the modified e SERVQUAL model
發布時間: 2021-12-04Internet banking service quality, e-customer satisfaction and loyalty2020年7月2...
SERVQUAL model in E commerce
發布時間: 2021-12-04[PDF] Customer perceptions of e-service quality in online shoppingFurthermore...