宿霧航空更改了我的航班!請問該如何回應?

發布時間: 2012-09-03
推薦指數: 3.010人已投票

大家好! 我原訂10/15搭乘航班 1900 H Kalibo 2000 H Manila 航班336 從Kalibo前往Manila 但是前兩天接到下列信件表示 要更改到11:40AM起飛12:40PM到達Manila 我查了航班當天還有340 344 346 三班航班 請問我該如何回信 我想改到344的航班 1140 H Kalibo 1240 H Manila 336 1240 H Kalibo 1340 H Manila 340 1630 H Kalibo 1730 H Manila 344 1915 H Kalibo 2025 H Manila 346 請問有人可以幫我寫一篇英文信件嗎? 我該如何回覆給宿霧航空 可以以email回信嗎? 我下列文章私人資料以紅字表示 感謝! 還請高手幫忙! Dear XXX, Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation. Your new flight details are as follows: xxxxx Booking reference no.: XXXXXXX Flight details: Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM We sincerely apologize for any inconvenience this may have caused you. Please click on the ACCEPT button below if above change is acceptable. Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888.

天啊!!怎麼這麼機車! 我也是這天要回從長灘島回馬尼拉,也曾考慮要買這個時間的機票, 現在也只差這段國內線的票還沒買到, 一來是因為沒有優惠還在等,二來是之前看到了一些被改時段的文章怕早買了到時被改!! 果然真的發生了!!給你拍拍~~ 我在別的論壇上有看到人講過相關的內容,也有看到人爭取成功的, 我再幫你搜尋看看相關的文章,看看能否對你有幫助~~加油ㄋ~~

hi there, I would like to rebook my Flight of Booking reference no.: XXXXXXX to Flight Number.344 Kalibo 1630 H to Manila 1730 H on the same day October 15, 2012. Please let me know the result of this flight changing. Thank you. 以上是滿直白的說法,應該是看的懂 只是我最近也被改班機,9/4的班機,8/5的通知信 大約8月二十幾他有打越洋電話來通知,可以直接告訴他要怎樣改,或要求退票到refund 但我當時還沒決定,他說決定後直接回那個通知信address也可以改,但期限在班機當日之前 後來我8月底前後寄了10幾封信,完全沒有回應 9/3怕失效,就直接打他通知信上的電話去菲律賓確認,接電話的人口音不會很重 他會先跟你確認 訂位碼、乘客姓名、班機起降地及時間日期等資料 確認後你再告知想怎樣改就可以了,他會請你在線上等他作業,完成後告知你更改結果,並寄信到你原本登記的信箱(線上官網查詢也會更新資訊) 整個溝通加等待應該有10分鐘左右,態度良好(標準客服) 我改了兩班,國內段被改期,連同同日的國際段(非連票)也可以一起要求免費調整 我是整個取消移到別的日期去,他說最多可以往後移30天以內,修改一經確認後就不能再免費改期或要求退費! 這個要注意,也就是機會只有一次 呵呵 我想以後遇到這樣的問題打電話才是最快的方式,寫信您需要碰碰運氣~~~ 參考看看吧(Y) 大家好! 我原訂10/15搭乘航班 1900 H Kalibo 2000 H Manila 航班336 從Kalibo前往Manila 但是前兩天接到下列信件表示 要更改到11:40AM起飛12:40PM到達Manila 我查了航班當天還有340 344 346 三班航班 請問我該如何回信 我想改到344的航班 1140 H Kalibo 1240 H Manila 336 1240 H Kalibo 1340 H Manila 340 1630 H Kalibo 1730 H Manila 344 1915 H Kalibo 2025 H Manila 346 請問有人可以幫我寫一篇英文信件嗎? 我該如何回覆給宿霧航空 可以以email回信嗎? 我下列文章私人資料以紅字表示 感謝! 還請高手幫忙! Dear XXX, Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation. Your new flight details are as follows: xxxxx Booking reference no.: XXXXXXX Flight details: Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM We sincerely apologize for any inconvenience this may have caused you. Please click on the ACCEPT button below if above change is acceptable. Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888.

以下是我參考網路上範例寫出來的 回復速度很快 臨晨寄出 起床就看到回信改好了! 寄這個[email protected] email就可以 Hi Dear Sir or Madam, I have called your ticket service center and they suggest me to email the schedule change service center and try to find a solution. I really need your help as I cannot accept the below schedule change: Customer name: xxxxxxx Booking reference no.: xxxxxxx I cannot accept this changement. ( 5J 336 Mon 15 Oct 2012, 1900H Kalibo International Airport Mon 15 Oct 2012, 2000H Ninoy Aquino International Airport Terminal 3 ) change to (Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM) I suggest you can change my schedule to Flight No. 5J344 on October 15, 2012, departing Kalibo International Airport at 16:30AM and arriving in Ninoy Aquino International Airport Terminal 3 at 17:30PM ! This Flight No. 5J344 time is OK for me! I have limited touring days. So, I really don't want waste any day. I hear that your company is very nice and kind. Many Taiwanese customers said you provided best customer service. So, please help me on this issue. Thanks for you any help.

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