旅館不合理要求多繳一晚住宿

發布時間: 2008-07-21
推薦指數: 3.010人已投票

請問大大,我現在在愛沙尼亞塔林,幾天前透過 hostelworld預訂兩晚,因為機票問題, 所以我提前二十四小時向他們取消,這間旅館竟然還要收另一晚費用。如果我沒繳的話,他們可直接從我的信用卡扣款嗎?急急請幫幫我!

請問大大,我現在在愛沙尼亞塔林,幾天前透過 hostelworld預訂兩晚,因為機票問題, 所以我提前二十四小時向他們取消,這間旅館竟然還要收另一晚費用。如果我沒繳的話,他們可直接從我的信用卡扣款嗎?急急請幫幫我! 這要看它們的cancellation policy. 你有沒有當時訂房的確認email? 可以貼上來大家討論一下. 記得如果你要貼上來, 要去掉你的個資, 像信用卡, 姓名, ....

你肯定你在入住日前的至少24小時就向他們取消了嗎? 因為hostelworld的旅館的cancellation policy是一定要在入住日前的至少24小時讓他們知道你的取消才不會收一晚的費用

大大以下訂房記錄: Thank you for booking online through hostel.ee in association with Hostelworld.com Booking Information Vana Tom Vaike Karja 1 Tallinn p. +372 631 3252 f. +372 631 3252 e. [email protected] Date Room Details Price Guests Total 20th Jul '08 6 Bed, Mixed, Shared Room (Shared Bathroom) EEK230.00 2 EEK460.00 21st Jul '08 6 Bed, Mixed, Shared Room (Shared Bathroom) EEK230.00 2 EEK460.00 Total: EEK920.00 10% Deposit (EEK92.00) will be billed in EUR: €6.18 Service Charge: €1.50 Charge on Card (Service Charge + Deposit): €7.68 AMOUNT DUE ON ARRIVAL AT VANA TOM: EEK828.00 Important Information A non-refundable charge of EUR€7.68 has been billed to your credit card. Upon arrival at your accommodation the BALANCE OF EEK 828.00 IS PAYABLE. You are due to arrive here at 14.00 Hostelling International Non-Members Please note that if you are a non-member that a small additional fee (surcharge) must be paid on arrival at the property For your convenience, we have stored your booking in your account in the new Hostelworld Travel Network Conditions Check out time 12.00/Check-in is possible from 14 pm! No smoking hostel/ Valid Cancellation or Reservation modification 24 hours prior arrival date/ Any damage caused to hostel's interior or facilities will be charged from the guest's credit card without prior notice The outstanding amount is payable to the property directly upon your arrival. Cancellations must be notified directly to the accommodation provider at least 24 hours prior to arrival; unless otherwise stated above. In the event of a no show, your card will be charged for the first nights accommodation total. For any changes to an existing reservation, please contact the accommodation provider directly In the event of cancellation, the booking deposit and booking fee are non-refundable; unless you have purchased cancellation protection. Please read our Terms & Conditions If you have a question, please see our FAQ. About Hostelworld.com Hostelworld.com brings you online bookings at thousands of hostels worldwide. Confirmed reservations at a selection of youth hostels, independent hostels and international hostels in Europe, Asia, Africa, North America, South America and Oceania. 大大以上訂房記錄規則是如果取消第一晚,需在24小時未到達前通知旅館,如果沒此動作,則扣一晚住宿費。我是已經到了而且付了一晚費用,我昨晚七點多取消第二晚,旅館至多只能多收10%不能收全晚價。和這裡旅客討論我的問題他們也認為這家不合理,之前在柏林住BAXPACK hostel,我預付了 3晚住宿,當時我請教旅館員工,如果我改變行程,少住一晚則後果如何?他們給我時間內前一晚取消即可(超過24小時),之前我信用卡付費,他們退我現金。出來2個月僅此一次我提前離開旅館。 這間因為住宿環境及很多醉鬼,今早就有一位醉鬼睡在廁所,我室友三位女孩昨天白天喝醉,午夜外出跳舞喝酒至凌晨回來,現在我身邊(廚房)也是一位最癱醉如泥 ,所以我想移動他處。 我的經驗是如果可能的話用電話或email訂房對於行程規劃,或想移住他處較有彈性。 謝謝大大關心,昨晚我室友勸我留下,考慮損失我還是忍耐多待這裡一晚。

大大以下訂房記錄: Conditions Check out time 12.00/Check-in is possible from 14 pm! No smoking hostel/ Valid Cancellation or Reservation modification 24 hours prior arrival date/ Any damage caused to hostel's interior or facilities will be charged from the guest's credit card without prior notice 大大以上訂房記錄規則是如果取消第一晚,需在24小時未到達前通知旅館,如果沒此動作,則扣一晚住宿費。我是已經到了而且付了一晚費用,我昨晚七點多取消第二晚,旅館至多只能多收10%不能收全晚價。和這裡旅客討論我的問題他們也認為這家不合理,之前在柏林住BAXPACK hostel,我預付了 3晚住宿,當時我請教旅館員工,如果我改變行程,少住一晚則後果如何?他們給我時間內前一晚取消即可(超過24小時),之前我信用卡付費,他們退我現金。出來2個月僅此一次我提前離開旅館。 這間因為住宿環境及很多醉鬼,今早就有一位醉鬼睡在廁所,我室友三位女孩昨天白天喝醉,午夜外出跳舞喝酒至凌晨回來,現在我身邊(廚房)也是一位最癱醉如泥 ,所以我想移動他處。 我的經驗是如果可能的話用電話或email訂房對於行程規劃,或想移住他處較有彈性。 謝謝大大關心,昨晚我室友勸我留下,考慮損失我還是忍耐多待這裡一晚。 他是說不只是取消, 就算是更改也要在到達前24小時通知.*-)(N) 我認為不是太合理, 但是他是這麼說得. 注意安全...... Best Wish...

謝謝,這是隨旅館不同作法,有些照規矩來,有些只要你已經來住了,且前一天告訴他們原因也就不計較。 出門在外,還是忍著點,平安就好。

請問您是否推薦這篇文章?